Job Description

• Assists clients with client transaction fulfillment.
• Responds to client inquiries regarding bank products and services via phone or email; obtains and analyses the validity of a customer’s requests and complaints.
• Resolves complaints from clients pertaining to banking services and provides follow‑up calls when necessary.
• Maintains records of all customer interactions, including inquiries, complaints, actions taken, and banking service transactions performed.

Job Skills

• Active Learning
• Communication
• Critical Thinking
• Customer Service
• Operational Delivery
• Process Improvements
• Time Management

Job Details

Address: PERSIARAN IRC 2, IOI RESORT CITY, IOI CITY TOWER ONE:PUTRAJAYA

City: Putrajaya

Country: Malaysia

Work hours per week: 40

Employment Type: Full time

Platform: WEALTH MANAGEMENT