<p style="margin-bottom:11px">Our client is looking for the following candidate to join the core central IRE/LRE team within the Group IT Hub South Africa, serving as the strategic process owner for the entire global Group's operations infrastructure. </p> <p style="margin-bottom:11px">This critical role oversees the governance and steering of fundamental operational disciplines, including Incident Management, Change Management, Problem Management, Configuration Management, and Request Fulfillment. </p> <p style="margin-bottom:11px">By managing core ITSM services, baseline foundation data, and overarching Ops KPI reporting frameworks, you will ensure high availability, platform stability, and optimal performance across international manufacturing and corporate networks. </p> <ul> <li style="margin-bottom:11px"><b>ITSM & ITIL Expert Governance:</b> Mastery of IT Service Managemen...