About the Rol e: The City Operations Head will lead city-level operations for NoBrokerHood. entServe as the single point of contact (SPOC) for all premium societies — RWAs, Facility Managers, and Builde
Conduct regular review meetings with societies to track SLAs, performance, and evolving requiremen
Build and sustain long-term client relationships to ensure renewals, retention, and referra
Operations & Execu
Maintain updated and accurate data for all societies — including visitor logs, resident databases, and vehicle li
Coordinate with logistics and vendors for timely deployment, maintenance, and support servi
Team Management & Field Operat
ionsLead and mentor a city-level operations t
Conduct on-ground audits and surprise checks to ensure service quality and adherence to S
Business & Profitabi
Ensure timely payment collections and renewals from societ
Optimize resource utilization to minimize idle deployments and stock wast
...