Position Overview
Join Buchanan Technologies as a Senior Oracle Support Consultant, providing expertise in Oracle Applications support. This full-time position allows you to work remotely across the U.S. and Canada.
In this senior-level role, you will offer high-quality support for diverse client needs while utilizing your deep Oracle Applications experience. Your skills will be crucial for troubleshooting, performance tuning, and ensuring high client satisfaction in a third-party support model.
Key Responsibilities:
β’ Offer solutions for Oracle Applications issues across clients
β’ Manage multiple priorities and service expectations
β’ Conduct performance tuning for Oracle systems
β’ Collaborate with technical architects on support issues
β’ Document resolutions and improve support processes
Requirements:
β’ 5+ years in third-party Oracle support
β’ Strong experience with Oracle Applications in production
β’ Hands-on experi...