As a Senior Panel Relations Coordinator I, you will play a vital role in shaping the future of media measurement. You will be the face of Nielsen, interacting with and supporting our valued panel families in the US and Mexico. This is an exciting opportunity to join an integral leader and make a real impact.

This role is a Hybrid position with a requirement to work in the office (3 days) and has flexibility for working from home. The majority of the time will be spent working in the office.

Responsibilities

• Cultivate and maintain strong relationships with Nielsen panel families
• Conduct engaging phone interviews to verify eligibility and ensure seamless onboarding
• Guide households on proper equipment installation and maintenance, troubleshooting technical issues remotely
• Collect accurate device information and ensure data collection integrity
• Exceed performance goals related to sample quality and customer satisfaction...