Position Overview
Elevate your career as a Senior Pega Application Support Analyst with technical expertise in PEGA workflows at RBC in Toronto. Collaborate closely with Agile teams to troubleshoot complex issues on-site four days a week.
This contract role requires in-depth PEGA knowledge to lead the support of Digital Enterprise Documents Digitization and Workflow solutions. You will handle high-complexity technical challenges while guiding teams through the incident response process. Your primary focus will be on maintaining application stability and ensuring adherence to production readiness standards.
Key Responsibilities:
β’ Investigate and resolve high-complexity technical issues
β’ Collaborate with development teams in Agile labs
β’ Understand PEGA integration with enterprise applications
β’ Proactively identify and address emerging issues
β’ Participate in Agile projects to ensure application stability
Requirements:
β’ Extensi...