As a primary contact for bank customers, the Senior Personal Banker is responsible for developing and retaining customer relationships through providing a consistent level of exceptional service. Open new business and consumer accounts. Response to customer inquiries and provide solutions based on their needs. Proactively work to develop and maintain long-standing customer relationships. Greet, listen, engage, and actively profile to ascertain customer needs and present sound and mutually beneficial financial solutions. Maintain high quality personal performance and professional standards and actively request support and training as needed. Assists and supports the BM with oversight of Personal Bankers and New Account Representatives. Serve as back up if the Assistant Branch Manager is absent.

DUTIES AND RESPONSIBILITIES: