About PolyAI

PolyAI automates customer service through lifelike voice assistants that let customers lead a conversation. Our voice assistants enable businesses to deliver customer service that rivals human agents.

Responsibilities

• Deliver production‑ready, reliable, and scalable infrastructure on time.
• Improve developer experience and define technical standards for the entire company.
• Design, deploy, and manage scalable, secure, and resilient cloud infrastructure on AWS and Azure.
• Collaborate with engineering and security teams to define cloud architecture and implement best practices.
• Automate cloud operations with infrastructure‑as‑code using tools such as Terraform.
• Monitor cloud infrastructure performance, identify issues, and implement solutions to ensure high availability and reliability.
• Optimize cloud resources for cost‑efficiency while maintaining performance and security standa...