Position Overview
MicroSourcing is hiring a Sr. Technical Support Specialist in Eastwood, Quezon City. The role involves providing Level 1 and Level 2 technical support to service agents in Australia and New Zealand, troubleshooting issues with printers and multifunction devices, and managing service tickets. Candidates should have proven experience in technical support roles, familiarity with printer repairs, and strong analytical skills. The position offers an onsite work setup in a fast-paced environment focusing on customer support.
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