Plain is redefining customer support for the next generation of B2B companies. We’re building the fastest, most powerful platform to help companies move beyond reactive support and build true customer relationships.

Some of the world’s most forward-thinking companies - like Cursor, Raycast, and Granola - trust Plain to unify all customer interactions, enable faster team collaboration, and supercharge their workflows with AI.

What you'll do

• Work on everything from early feature ideation, designing, and shipping a feature through to building and launching a landing page to announce it to the world.
• Work closely with the entire team, as well as our customers – in sketches and prototypes, Figma mocks and PRs on Github. You’ll get into the weeds and measure your designs on what is shipped, not what’s in Figma.
• Help set the roadmap and priorities with the rest of the team. You’ll be the wide-angle lens of the team, interpreting customer fee...