Elevate your career with TELUS as a Senior Product Manager in the Small-Medium Business team in Toronto, ON. Drive customer loyalty through strategic multi-product management.
In this critical role, you will lead initiatives that enhance customer retention and loyalty. Your analytical skills will be vital for deriving insights from complex data, which will inform effective decision-making and strategy adaptations. Collaborating with cross-functional teams, you'll also shape customer value propositions in response to market dynamics.
Key Responsibilities:
• Design strategies for optimizing cross-sell opportunities
• Analyze data for actionable insights to inform strategy
• Present performance updates to senior leadership teams
• Enhance customer experience by collaborating with different teams
• Adjust offerings based on market changes and customer needs
Requirements:
• Minimum of 5 years of experience in product management
• Strong skills in data measureme...