Drive product strategies within TELUS's Small-Medium Business team as a Senior Product Manager. Focus on cross-sell initiatives and customer retention strategies to elevate business performance.
Join the SMB Base Management team at TELUS to lead innovative programs that enhance product intensity and multi-product retention. The ideal candidate will possess at least five years of experience in product management or marketing operations, driving initiatives through collaboration with sales and data science teams. This position requires a strategic mindset, as you'll utilize predictive models and deep data analysis to shape effective cross-sell strategies.
Key Responsibilities:
• Design and implement effective cross-sell strategies with sales teams
• Analyze data to derive insights from customer lifecycle metrics
• Simplify data results into presentations for senior leadership
• Drive cross-functional projects to improve retention strategies
• Identify customer pain p...