**Role Overview**As a Senior Product Manager based in Mexico City, your role will be instrumental in automating our operations by enabling user-driven experiences on the platform.You will lead the evolution from internal admin workflows to self-serve mobile app interactions that streamline driver onboarding, qualification, matching, and support.This is a high-impact role that requires strategic thinking, cross-functional execution, and a passion for transforming how fragmented logistics markets operate.
**The Challenge**We've built internal tools to digitize our processes — now it's time to take the next leap:- Shift ownership to the user: Transition workflows like matching, onboarding, and support from manual operations to self-serve, app-based flows.
- Scale without scaling headcount: Build scalable, tech-driven systems that reduce reliance on operations teams.
- Design for user behavior: Make it easy and intuitive for drivers and fleets to take action — submit documen...