Responsibilities

• Own the end-to-end Vault lifecycle from item arrival through intake, processing, quality control, and outtake/shipping
• Define and enforce SLAs for ingest, processing, and outtake while systematically removing bottlenecks
• Own international shipping workflows including customs, insurance, labeling, and carrier integrations
• Build the roadmap for internal Vault tools and experiment with AI agents and automation to reduce manual work
• Partner cross-functionally to activate inventory and reduce time from in vault to live on marketplace
• Define error rates, rework taxonomy, and reliability standards that scale with volume
• Influence Vault unit economics through speed, tooling, and process improvements

Requirements

• 5–8+ years of Product Management experience in operationally complex environments
• Strong intuition for warehouse, logistics, or 3PL businesses an...