Join KOHO as a Senior Product Research Expert and transform financial services for Canadians. Your research will inform product decisions, leading to enhanced user experiences in a flexible, remote setting.

As a key individual contributor, you'll influence the product strategy and uncover user needs through rigorous research methods. This hands-on role emphasizes both discovery and operational excellence in research. Collaborate with various teams to align insights with business objectives and improve product offerings at KOHO.

Key Responsibilities:
• Conduct high-impact research to identify key user challenges
• Support product strategy with user and market insights
• Build scalable research systems and practices
• Mentor cross-functional teams on research methodologies
• Implement AI-driven solutions to streamline research

Requirements:
• Extensive product research experience in consumer-facing environments