Position Overview
Description
At Amazon, we are working to be the most customer-centric company on earth. The Hub Delivery product allows local small businesses to partner with Amazon to provide flexible and cost-effective delivery service to delight customers globally. This is an emerging Amazon Logistics (AMZL) delivery channel on an exponential growth trajectory in the AMET region (Egypt, UAE, Turkey, Saudi Arabia).
Hub Delivery is seeking an exceptional Senior Program Manager to lead Partner Experience (40%), Safety & Quality (40%), and Compliance (20%) initiatives. This role requires a strategic leader who can transform vision into actionable plans while managing cross-functional programs in a fast-paced, often ambiguous environment.
Key job responsibilities
Partner Experience & Engagement (Egypt only) - 40%:
β’ Identify areas for improvement in on-road and off-road partner experience through systematic analysis of partner feedback.
β’ Develop a comprehensive understandi...