About the project

Our client, a flagship airline from the GCC region, is scaling its conversational AI platform from text to voice. Text-based agents are live; the next step is a production-grade voice experience over IVR. You will be embedded onsite with the client’s AI, backend, and telephony teams as the reference person for everything spoken, backed by our voice AI platform team.

Engagement terms

• Onsite in Dubai, client office, 5 days/week (Mon–Fri)
• Initial phase: approx. 4 months (August – December)
• Possible extension into further phases (4 / 6 / 12 months) subject to contract renewal and performance, with home leave between phases
• We cover: work visa, housing, round-trip flights, medical insurance
• Overtime is possible and paid at the standard hourly equivalent
• Possible performance bonus based on client’s end-of-phase feedback (Exceeded Expectations)

What you will do