Description

Job Purpose:

The Senior Proposal Writer is responsible for leading the development of high-impact, client-facing proposals that support revenue growth. This role partners closely with Sales, Solution Architects, and Leadership to shape win strategies, craft compelling narratives, and deliver compliant, high-quality RFP/RFI responses that differentiate CallTower in the CX, CCaaS, AI and UCaaS market.

Duties:

In the context of tenders, the Senior Proposal Writer is responsible for coordinating key activities related to the process. Their responsibilities include:

Proposal Strategy & Development

• Lead end-to-end RFP/RFI responses, including strategy, messaging, and positioning
• Develop win themes and value propositions aligned to client needs and competitive landscape
• Translate technical solutions into clear, compelling business narratives
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