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Senior Quality Analyst

Company

Athenahealth

Location

Chennai, Tamil Nadu

Posted

June 24, 2026

Position Overview

Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.

Role summary: Drive measurable improvements in revenue cycle quality by leading end-to-end quality assurance, denial analysis, and process improvement initiatives. As a Senior Operations Analyst (Quality), you will leverage RCM expertise to identify root causes, reduce rework, and enhance accuracy across AR and denials workflows. You will use data, audits, and statistical insights to strengthen process adherence and drive consistent, high-quality outcomes.

Team summary: The Quality team is responsible for ensuring accuracy, consistency, and continuous improvement. The team partners with Operations, Product Lines, and BPO’s to:

  • Identify quality gaps
  • Drive process standardization
  • Enable scalable, high-quality execution across BPO and internal teams
  • Essential Job Responsibilities:

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