Position Overview
The Role:
We are seeking an experienced Senior Repairs Manager to lead the delivery, performance and continuous improvement of responsive repairs, voids, damp and mould, disrepair and maintenance services across a residential housing portfolio.
This is a high-profile leadership role responsible for ensuring services are resident-focused, operationally effective, financially sustainable and delivered to the highest standards. You will lead teams, manage contractors and drive service excellence while ensuring compliance with regulatory and safety requirements.
Key Responsibilities:
* Lead the delivery of responsive repairs services, ensuring works are completed within target timescales and quality standards.
* Drive performance improvements through effective monitoring of KPIs, customer satisfaction and service outcomes.
* Manage and develop in-house repairs teams and operational staff, promoting a culture of high performance and accountabi...