Position Overview
Description
You will own the operational design and execution of centralized detection and response capabilities for Amazon's North American security network. This role focuses on multiple emerging technology programs, including Visual Firearm Detection, Drone-as-First-Responder (DFR) operations, inbound screening, etc. You will be the person who converts these technologies from pilot concepts into operational realities with defined playbooks, trained operators, and measurable outcomes.
You will define how Central Monitoring Station (CeMoS) operators respond to weapons detection alerts, build coordination frameworks between the monitoring center and Remote Pilots in Command (RPICs), and develop the training and proficiency standards that ensure 24/7 operational readiness. You are building something new from the ground up.
Key job responsibilities
- Build the centralized monitoring model for 229 high-risk trailer yards, defining operator-to-site ratios, coverage ...