Role As the Senior Sales Generator (2IC), you’ll play a critical role in the day-to-day success of the store by: Driving sales performance through customer engagement and conversion Acting as second-in-charge in the Store Manager/Supervisor’s absence Leading by example on the sales floor Coaching and motivating the team to hit daily and monthly targets Upholding visual merchandising and brand standards Assisting with stock control, shrinkage prevention, and housekeeping Ensuring service excellence at all times
Key Responsibilities Assist the Store Manager/ Supervisor in achieving sales targets, KPIs, and store profitability Lead, motivate, and support the store team to deliver excellent customer service Supervise daily store operations, including opening/closing procedures Ensure effective stock control, stock loss prevention, and merchandising standards Handle customer queries and complaints professionally and efficiently Support staff training, onboarding, performance management,...