Overview

Senior Sales Operations Manager plays a critical role in enabling commercial excellence across Modern Trade retail environment in Malaysia and Singapore. This role leads execution planning across in-store Picture of Success metrics, performance management, systems optimization, and operational efficiency to support sustainable business growth. You will be an important member of Modern Trade Sales Leadership, ensuring execution discipline, data-driven decision-making, and alignment across vendor and key commercial functions including Sales, Category Planning, Finance, Marketing.

How you will contribute

Key Responsibilities

• Sales Operations & Execution: Optimize sales processes, tools, and systems to improve field productivity, efficiency, and consistent execution across modern trade channels.
• Performance Management: Lead sales execution planning, develop scorecards and reports, monitor performance against targets, and drive bu...