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The Sr. Sales specialist is a multi‑faceted role focused on selling life insurance products and services while supporting the sales team. This position acts as the first point of contact for escalated client issues, ensuring efficient and responsive service to enhance the overall client experience and increase sales numbers. The role involves meeting individual sales targets and may provide support to group pension members through client education, retirement‑related inquiries, and referral opportunities while maintaining a primary focus on life insurance sales and sales support.