Description

Key Responsibilities ● 4+ years of experience as a Salesforce Administrator, with proven expertise in configuring and managing Salesforce environments. ● Strong knowledge of Salesforce Sales Cloud and Service Cloud. ● Proficiency in Flows, validation rules, reports, dashboards, and user management. ● Ability to elicit and document business requirements through stakeholder interviews, workshops, and user feedback. ● Translate business needs into scalable and efficient Salesforce solutions. ● Ability to manage multiple priorities in a fast-paced environment while ensuring key deliverables are met. ● Strong sense of ownership and ability to self-direct workload based on urgency and impact. ● Proactively identify and address potential bottlenecks or conflicts in timeline ● Maintain comprehensive system documentation, including business process workflows, data flow diagrams, and solution architecture. ● Ensure proper documentation of configuration changes, release notes,...