Lead the configuration, customization, and ongoing management of Salesforce environments, preferably within a Financial Services context.
Build and maintain trusted, collaborative relationships with business stakeholders and technical teams across the organization.
Collaborate with business units to evaluate existing capabilities and identify opportunities for enhanced or new functionality aligned with strategic goals.
Partner with internal technology teams to troubleshoot and resolve production issues efficiently.
Maintain a deep understanding of company's Salesforce instance and be able to articulate both technical and functional configurations to various stakeholders.
Own and execute a broad range of tasks, including support for service tickets, enhancement requests, and project deliverables.
Continuously enhance technical skills through self-directed learning, exploring new tools and techn...
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