MANDATORY REGISTRATION: Fill | Walk-in Drive in Hyderabad Office - NTT Data Business Solutions-11th June'2026(Thursday) Role Summary The L3 consultant responsible for providing high-quality administrative and operational support across enterprise platforms such as SAP Basis . The role focuses on daily operations, SLA adherence, quality assurance, escalation management, and continuous service improvement while working closely with delivery and customer teams. Key Responsibilities Provide reliable customer administrative support to ensure smooth system operations. Actively monitor systems, processes, and services to maintain stability and performance. Accountable for SLA compliance and quality of delivered services. Prepare and deliver SLA reports, including compliance tracking and breach analysis. Ensure services meet agreed quality standards and customer expectations. Provide active support during escalations, ensuring timely resolution and effective communication. Participate in plann...