Description

ICF is seeking a Senior Scrum Master / Business Analyst to support a complex federal ServiceNow program with multiple workstreams and a fast-moving Agile delivery cadence. This role blends strong Scrum Master leadership with business analysis discipline, helping the team stay organized, remove blockers, shape requirements, and deliver high-quality increments across development, sustainment, migration, and release support activities.

The ideal candidate is an experienced servant leader who can guide Agile ceremonies, coach delivery teams, and keep work flowing while also partnering with stakeholders to define requirements, clarify priorities, and translate mission needs into actionable backlog items. This role requires someone who is equally comfortable at facilitating stand-ups and sprint ceremonies as they are documenting user stories, acceptance criteria, workflows, and process changes.

**Job Location:** Remote work is authorized. Must support...