RESPONSIBILITIES (INCLUDES TASKS AND AUTHORITIES):

1. Scope and Costing structure Large Projects / VIC Customers.
2. Review and Approve HLDs and LLDs, Migration Plans.
3. Engage with Practice team during Solution phase for large deals.
4. Steer Cos, Lead Quarterly SBRs and QBRs.
5. Identify areas of Automation.
6. Create Business opportunities on active engagements (Tech Refresh, Migrations, EOL / EOS).
7. Empower Engineers - Drive Growth Development plans.
8. Track, Report and Govern KPIs of all Service Delivery.
9. Drive and Manage Internal & External Trainings.
10. Assistance and guidance to team in office and field.
11. Technical SME leading the Technical team for the technologies listed below in the Competency table.
12. Handle Large projects for self and team.
13. Deliver Projects within the schedule and budgets.
14. Critical customer incidents / breakdowns, troubleshooting them with the team a...