Senior ServiceNow Expert 

Overview
We are seeking a Senior ServiceNow Expert to lead the design, development, configuration, and continuous improvement of a ServiceNow platform within a complex enterprise environment. The role focuses on delivering scalable ServiceNow solutions, optimizing ITSM processes, and ensuring alignment with business and ITIL best practices.

Key Responsibilities

• Design, develop, and configure ServiceNow solutions and platform enhancements
• Customize and maintain ServiceNow modules, including ITSM, CMDB, and HRSD
• Analyze business and stakeholder requirements and translate them into technical solutions
• Develop workflows, business rules, UI policies, scripts, and automation processes
• Implement and maintain integrations using REST/SOAP APIs, LDAP, and SSO
• Ensure platform stability, performance, maintenance, and continuous optimization