Are you a Solution Architect seeking a new interesting challenge ? If your answer is yes, it’s your lucky day so keep reading, it can be just what you're looking for ! ✍️ WHAT WILL YOU DO? We are looking for a dynamic, proactive and talented person to join our team and perform the following tasks : Optimize monitoring and alerting (thresholds, noise reduction, environment-based design, trend analysis) Manage event ingestion, correlation, and alert handling in ServiceNow ITOM Design and enable automation workflows and remediation solutions Leverage Nexthink for endpoint monitoring and proactive issue detection Analyze incident and request data to identify trends and key service drivers WHAT ARE WE LOOKING FOR? Core Requirements (Advanced) Strong expertise in enterprise monitoring tools (Centreon, Azure Monitor) Solid experience with ServiceNow ITOM (Event Management, alert correlation) Proven experience in automation design and remediation workflows Hands-on experience with Nexthink ...