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About this opportunity:
The Senior Shared Services Advisor, IT Training & Experience plays a key role in enabling effective adoption of Cenovus IT services. This role designs and delivers high‑quality, user‑focused training that improves capability, reduces operational friction, and enhances the overall end‑user experience. With an enterprise‑wide scope, this role partners closely with IT and business teams to translate technical concepts into practical, accessible learning solutions that support consistent use of technology across the organization.
What you’ll do:
Identify end‑user IT training needs in partnership with IT and business stakeholders
Design, develop, and deliver training in multiple formats (documentation, virtual, self‑serve content)
Translate technical information into clear, user‑friendly learning materials
Support IT‑related change in...