**Description**

**Essential Functions:**

+ Partner with software developers, platform engineers, and IT staff to improve system design, operability, deployment safety, and production support readiness.
+ Define and maintain operational standards, runbooks, support procedures, escalation paths, and service-level objectives.
+ Evaluate system architecture and changes to ensure they balance functional requirements, service quality, reliability, security, and compliance needs.
+ Drive continuous improvement in platform stability, maintenance, and availability.
+ Provide advanced technical support and troubleshooting for complex platform and service issues affecting internal users and stakeholders.

**Experience and Skills Required:**

+ 8+ years of experience in Site Reliability Engineering, DevOps, Platform Engineering, Systems Engineering, or related infrastructure roles supporting production services.
+ Strong experience with Linux system...