Sourceo Pte Ltd is seeking an experienced IT Incident Manager to guide RCA-led problem management and incident response across public, private, and hybrid cloud environments. The role requires hands-on use of CI/CD tools and extensive logging/monitoring experience to detect, analyze, and resolve critical site incidents.

Ideal candidates will have 10+ years in RCA, strong ITIL knowledge, and the ability to coordinate with stakeholders and a command centre to escalate and resolve issues quickly.