Job Description

AC/BT’s mission is to deliver industry‑leading Contact Centre capabilities through cutting‑edge technology solutions.

We’re seeking a Senior Software Development Engineer in Test (SDET) to join our Quality Engineering (QE) team and drive automation excellence for AI‑powered agentic applications.

As a hands‑on Senior SDET, you’ll focus on designing and implementing automation solutions to ensure the reliability and intelligence of our next‑gen systems. Collaborate in an Agile environment to tackle complex testing challenges, from prompt engineering to end‑to‑end validation. Elevate quality, drive innovation, and make a direct impact on the company’s client experience.

Responsibilities

• Design and implement tests across all levels (unit, integration, end‑to‑end), providing expertise on automation procedures, schedules, and risk mitigation.
• Lead test strategy execution: Drive development of test specification...