About The Team
Compruebe que cumple con los requisitos de habilidades para este puesto, así como con la experiencia asociada, y luego envíe su CV a continuación.
The Customer Experience (CX) Product team owns the entire post‑booking journey, from the moment a trip is booked through changes, disruptions, refunds, and customer support interactions. We build and operate the systems that enable fast, high‑quality support at scale, including:
Customer self‑serve experiences within the Hopper app and partner‑integrated flows
Internal agent platforms that enable efficient, high‑quality human resolution
HTS Assist, Hopper’s flagship agentic AI platform, used internally and offered as a B2B solution for global travel partners
About The Job
As a Software Engineer on the CX Platform team, you will design, build, and evolve the core systems behind Hopper’s post‑booking experience. Your work will directly impact customers, internal support agents, and the continue...