Join Toast as a Senior Software Engineer, focusing on enhancing Care Experience for restaurant support. Drive the development of essential tools for care agents and boost system reliability.

In this impactful role, you'll oversee the end-to-end lifecycle of agent-focused features while collaborating closely with key stakeholders. Create integrations and innovative workflow solutions that will transform how care agents assist restaurants and improve operational efficiency.

Key Responsibilities: • Drive full lifecycle development of care agent tooling • Build integrations between contact center and backend systems • Ensure reliability of agent tools in high-throughput environments • Collaborate to enhance agent workflows • Mentor engineers while guiding technical decisions

Requirements: • 5+ years in software engineering • Proficient in Java or Kotlin • Proven record of owning complex systems end-to-end • Experience with third-party platform integrations • Stro...