Hi

We are looking for Senior Software Engineer

Long Contract

Location-San Ramon, CA (Onsite)

ONLY LOCALS

We're looking for a senior engineer to own and extend the platform that powers customer support operations, an AI-driven Python/FastAPI service connecting Gladly, Sierra AI, Zoho CRM, and Shopify.

What you'll build:

- AI conversation classification pipelines using OpenAI GPT-4o, AWS Bedrock, and sentence embeddings (BGE/SentenceTransformers)

-...