As a Senior Solution Engineer specialized in ITOM/CMDB, you will act as a trusted advisor for our clients, helping them move from fragmented IT operations to a mature, unified IT Operations Management strategy; you will design robust Configuration Management Database architectures, lead the delivery of Discovery, Service Mapping, and Event Management solutions, and bridge the gap between infrastructure teams and business stakeholders.

If you don't yet have hands-on ITOM/CMDB experience, don't worry, we will provide comprehensive ServiceNow training and mentoring to set you up for success; what matters most is your infrastructure expertise and your genuine appetite for a client-facing, consultative role.

Your key responsibilities

• Strategic Client Advisory: act as a trusted advisor to clients, guiding them through the transition from fragmented IT operations to a mature, unified ITOM strategy;