Drive innovative designs as a Senior Solutions Designer with an AWS focus in Toronto, ON. This on-site role combines your cloud expertise with user-centered solution development.

In this contract role, you will apply your extensive knowledge of AWS services to deliver top-notch contact center designs. Your proficiency will guide the user experience, ensuring that all systems are intuitive and efficient for stakeholders.

Key Responsibilities: • Develop user-centric solutions for AWS cloud participants • Design Amazon Connect contact center workflows • Create and update technical and system documentation • Collaborate with clients to optimize user experience • Analyze performance metrics to enhance outcomes

Requirements: • Profound experience with AWS services including API Gateway and Glue • Background in Amazon Connect implementation • Strong skills in technical specification documentation • Minimum 5 years in IT solution design • Excellent analytical and com...