Job Description

Who We Are Looking For

Are you a diligent, analytical, and meticulous accounting professional looking to grow your career? Zendesk is seeking an exceptionally skilled Collections Sr. Specialist to join our world-class financial operations team in Manila.

In this role, you will apply your developing professional expertise, leveraging company policies and procedures to resolve a variety of collections issues. You will have the opportunity to work collaboratively across various global internal teams to ensure flawless management of our accounts receivable processes, protect revenue, and maintain our high standards of financial excellence.

What You’ll Be Doing

• Portfolio Management: Manage a high volume of daily customer portfolios specifically for Segment 3 & 4 customers (ARR <$60K) utilizing the AR Aging report.

• Account Re...