## Senior Specialist Travel & Expense ManagementApplylocations: Kuala Lumpurtime type: Full timeposted on: Posted 30+ Days Agojob requisition id: JR **Service Performance and Issue Resolution*** Execute daily Travel & Expense Management activities accurately and on time, in line with service levels and financial closing timelines.* Monitor own performance against KPIs and SLAs, taking corrective actions on assigned tasks when necessary.* Handle complex cases diligently, ensuring accurate resolutions and compliance with policies.* Process and resolve complex operational queries concerning rejected or incomplete expense reports, policy non-compliance flags, missing receipts or documentation, corporate credit card discrepancies, and employee reimbursement queries.* Identify operational issues, resolve them within the scope of the role, and escalate unresolved or structural issues to the Team Lead.**Process Management and Continuous Improvement*** Contribute to standardization and ...