Senior Support Engineer

Location: Cheltenham (Hybrid – 3 days onsite, 2 days remote)

Salary: £38,000 - £42,000

Benefits: Hybrid working, exposure to modern cloud and security technologies, career development, collaborative technical team

Our client, a leading managed IT and cybersecurity provider, is looking to appoint a Senior Support Engineer to join their growing technical team in Cheltenham.

With over 20 years of delivering IT services, cybersecurity solutions, Microsoft cloud technologies and managed support services, they have built a strong reputation for technical excellence and customer service. Supporting a broad range of businesses across the UK, this is an opportunity to work with a highly experienced team and gain exposure to a diverse technical estate.

This role will focus on providing both 2nd and 3rd Line Support, acting as a technical escalation point while helping customers maximise the value of their IT infrastructure and cl...