Are you a strong Support Engineer who wants more than a ticket queue? Ready to own a support function, get hands‑on in the codebase every day, and help scale a product that’s genuinely making schools better? This might be the role for you.

The company

Our client is a fast‑growing EdTech company on a mission to fix the chaos of school management. Schools are juggling siloed systems that don’t talk to each other – creating duplication, frustration, and wasted time. Our client is changing that with one AI‑powered platform covering everything from club sign‑ups and attendance to parental consent, medical data for trips, and real‑time notifications. They started by dominating music department management and are now scaling that approach across schools.

Over 260 schools are already on board – and they’re building towards 1,000. The team is close‑knit, ambitious, and based in a modern office in Vauxhall.

The role

This is a pivotal, senior hire...