Day Shift Role

This is a day shift role aligned to Australian business hours , which means you can finally enjoy merienda like a normal human and maybe even experience sunlight again.

Who we are

First Focus is Australia's best Managed Service Provider (MSP), with over 360 legends across Australia, New Zealand, and the Philippines. We've been growing for over 15 years, profitably, sustainably, and without turning into a corporate circus. We're big on doing things properly. That means:

• No toxic nonsense – we value our Philippines team
• No figure it out yourself management style
• No pretending burnout is a personality trait. We work hard to ensure our teams are properly resourced.

About the role

You're not just another ticket jockey. As a Senior Support Technician (Client SME) , you'll be the go-to technical brain for your clients. The person they trust, who understands their environm...