Senior Support Technician

Let’s be honest. If you’ve ever had to explain to your family why you’re eating dinner at 8am or why your “lunch break” is actually 2am, this one’s for you. This role is different. It is a day shift role aligned to Australian business hours, giving you the chance to enjoy merienda at a normal time and experience sunlight again.

About First Focus

First Focus is Australia’s best Managed Service Provider (MSP), with over 360 legends across Australia, New Zealand, and the Philippines. We’ve been growing for over 15 years profitably, sustainably, and without turning into a corporate circus. We’re big on doing things properly.

• No toxic nonsense – we value our Philippines team
• No “figure it out yourself” management style
• No pretending burnout is a personality trait

Key Responsibilities

You’ll work closely with Australian clients during their business hours, owning their envi...