What You'll Do:

• Administer Itron UIQ applications across production, disaster recovery, QA, test, and development environments.
• Ensure UIQ applications and related systems comply with regulatory, reliability, performance, availability and cybersecurity standards.
• Provide application support including initial remedy ticket handling, preliminary to in-depth troubleshooting, manage user access issues and queries, apply fixes or workarounds, liaise with vendor and internal teams for fixes or workarounds, work with vendor support for long-term fixes, manage enhancement requests, and document Root Cause Analysis for future reference.
• Monitor and support daily batch processes, including meter data collection and exception management.
• Set up UIQ environments and datasets for projects, testing, and development.
• Manage changes, releases, upgrades, hot fixes, and certificates for UIQ applications.
• Support conti...