Position Overview

We are looking for a Senior Technical Engineer to join our team in Cape Town. In this role, you will assist with proactive maintenance, reactive incident response, and the planning and delivery of the wider project roadmap. You will provide third‑line support for issues escalated from the internal IT team, ensuring customer requirements are met efficiently. Strong problem ownership and clear communication with customers are essential for success in this role.

Salary & Benefits

We offer a competitive base salary for this position, in addition to the corporate benefits.

Hybrid working

We recognise the benefits that remote and flexible working brings. We operate a hybrid working policy that allows our employees to balance time in the office and time from home. Each team within our organisation can decide how to implement this policy.

Responsibilities Log all client issues, queries, and requests into the ticket mana...