Creates, adapts, and delivers Instructor-Led Training (ILT) and Virtual Instructor-Led Training (VILT) programs for the sales function.
Designs and develops training and technical education materials.
Defines and structures training programs for Mexico and Central America based on business needs products: manual and automated transmissions, clutch, SR4 diagnostic tool and powertrain familiarization.
Establishes and manages processes for participant registration, payment, and billing.
Coordinates session logistics, including tools, materials, and execution requirements.
Supports sales and service teams with specific training needs and requests.
Delivers both in-person and virtual training sessions.
Collaborates with internal teams to update and improve training content.
Evaluates participant knowledge before and after training sessions.
Implements satisfaction...
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