Overview

Join Microsoft AI (MAI), the team behind Copilot, Bing, MSN, Microsoft Advertising, and Edge, as we build transformative AI experiences. We’re looking for a Senior Technical Program Manager (TPgM) to lead initiatives focused on model response quality and broader program architecture, ensuring our AI systems deliver accurate, safe, and user-aligned outputs. You will also support cross-cutting efforts across Copilot, helping to design and scale operational frameworks. You will own the end-to-end model feedback process, including coordination across Research, Engineering, Data, and Product teams. You’ll drive improvements based on production usage, manage vendor relationships for human evaluation, and develop scalable feedback loops and infrastructure. While model response quality is the initial key focus, this role will architect and operationalize scalable systems from the ground up—designing durable frameworks, workflows, tooling a...